You have questions, we have answers.
From 18 March, the Australia government implemented international and domestic travel restrictions.
Domestic travel restrcitions are starting to ease as borders slowley reopen. For the latest information, please see Tourism Australia's travel tips: https://www.australia.com/en/travel-alerts/australian-travel-status-map.html
We will continue to monitor the situation closely and provide updates.Is it safe to travel?From 18 March, the Australia government implemented international and domestic travel restrictions.
Domestic travel restrictions are starting to ease as borders slowly reopen. For the latest information, please see Tourism Australia's travel tips: https://www.australia.com/en/travel-alerts/australian-travel-status-map.html
We will continue to monitor the situation closely and provide updates.
When you are ready to travel, or for those looking to book future travel, we are here to help you and at the same time we're committed to supporting the recovery of the tourism industry.
We are monitoring industry updates up to 31 December 2020, and beyond where, suppliers have released COVID-19 change policies.
We will be in contact with you if your travel arrangements have been effected. If you are travelling during this period and have questions, please feel free to email our team at [email protected]What if I have a booking for departure after 01 January 2021?
For customers departing from 1 January 2021 onwards, we appreciate your patience. Our team are monitoring airline policy changes on a daily basis and will continue to advise you when new information becomes available.
If you are departing from 1 January 2021 and have enquiries in regards to your booking, please feel free to email our team at [email protected]AFTA Refunds Facts:
The Australian Federation of Travel Agents has released some important information for consumers: AFTA Refunds Facts
Virgin Australia has ended its voluntary administration period and are now operating under new owners, Bain Capital.
Our team are in the process of contacting all travellers with tickets booked before 20 April 2020.
A future flight credit is now available for all travellers ticketed before 20 April 2020 for travel 1 January 2020 to 31 October 2020. For detailed information, please contact our team or Click here
- Check Visa Requirements for travelling overseas.
- Get the right Travel Insurance cover for holiday peace of mind. Book now & receive a 15% discount!
- For the latest travel advice & warnings visit Department of Foreign Affairs.
- Passport for International Travel
- Photo ID for Domestic Travel
- Cash, Credit Card and/or Travel Card
- Padlock(s)for luggage
- Chargers & adaptors for phone or camera
- Any necessary medication
- Toiletries (for carry on less than 100ml)